payments
Supporting Fast, Accurate Payments for Our Partners
We value strong relationships with our vendors, medical providers, and service partners. To ensure timely and accurate payment processing, we provide clear guidelines on submitting required documentation, updating account details, and setting up electronic payments. We make every step simple, secure, and efficient.
Payment Processing Overview
We process payments promptly once all necessary documentation is received and the services have been verified. To avoid delays, please ensure your vendor information is complete and current.
Our payment services include:
If you have a preferred payment method, please let our team know when onboarding or updating your vendor profile.
W-9 Requirements
To comply with IRS regulations, all vendors must submit a valid W-9 form before payment can be issued.
Your W-9 must include:
Your W-9 must include:
This proactive approach reduces delays, limits unnecessary exposure, and supports predictable results.
How to Submit Your W-9
You may submit your completed W-9 using one of the following methods:
Unsigned forms will not be accepted.
ACH (Direct Deposit) Setup
Vendors are encouraged to enroll in ACH direct deposit for fast, reliable payment delivery.
Benefits include:
Documents Needed for ACH Enrollment
To enroll, please provide:
How to Enroll
Submit your ACH documents through our secure portal link or via email:
Confirmation of your enrollment will be provided.
Updating Vendor or Payment Information
Notify us immediately if your business undergoes changes—such as a new address, banking institution, contact information, or ownership. Updated documents may be required, including:
Ensuring accurate records helps to maintain uninterrupted payment processing.
Security & Privacy
Protecting your sensitive information is a top priority. All vendor documents, including W-9s and banking details, are processed using secure systems and handled in accordance with federal regulations and internal privacy standards.
Please do not send bank account information through unsecured channels unless encrypted or specifically instructed.