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Committed to quality
Focused on you

Who Are We

Johnson & Johnson Claims Management LLC (JJCM) delivers trusted third-party administration services with a people-first approach. We specialize in Occupational Accident, Workers’ Compensation, and Opt-Out claims, helping organizations protect their workforce while ensuring every claimant receives fair, timely support.

Since our beginning in 1995, and through our formation as a division of Johnson & Johnson, Inc. in 2022, our commitment has remained the same: provide responsive, efficient, and cost-effective claims solutions that make a meaningful difference for employers, carriers, and injured workers.

To protect your workforce, reduce employer and carrier risk, and ensure fair, consistent outcomes for injured employees and independent contractors—delivered with integrity, compassion, and expertise.

What We Stand For

01

Integrity

Every claim, handled with honesty, fairness, and transparency

02

Compassion

Treating every claimant with dignity and supporting them through recovery

03

Expertise

Decades of industry knowledge applied to simplify complex claims and deliver better outcomes

04

Innovation

Leveraging technology to streamline process, enhance communication, and drive accuracy

Our Core Values

These principles guide how we show up—for each other, our clients, and the people we serve:

These values shape our culture and directly influence the service experience our clients and claimants receive.

Our Core Values

These principles guide how we show up—for each other, our clients, and the people we serve:
  • Relationships & Teamwork – We all row together.
  • Shoot for the Stars – Aim high; growth comes from striving.
  • Work Hard, Play Hard, Have Fun Together
  • Embrace and Drive Change
  • Hold Ourselves and Each Other Accountable
  • Strive to Improve – Tomorrow we are either better or worse, but never the same.
  • Pursue Wellness – Physical, spiritual, financial, and emotional.
  • Give Back to Our Community
  • Lead with a Servant’s Attitude
  • Pursue Excellence with Humility
  • Build Trusting Relationships Through Honest, Open Communication
These values shape our culture and directly influence the service experience our clients and claimants receive.

Our Heritage

JJCM is proud to be a part of the Johnson & Johnson family of companies.
  • Founded in 1995, JJCM has nearly three decades of experience in claims administration.
  • In 2022, we became a division of Johnson & Johnson, Inc., strengthening our operational capabilities, technology resources, and long-term stability.
  • Johnson & Johnson, Inc., founded in 1930, remains a family-owned and operated organization—built on relationships, service, and commitment to excellence.
  • Those same principles guide JJCM today as we support clients nationwide and continue to grow as a trusted TPA.

Our Commitment

We stand behind a simple promise:
Deliver quality claims administration with responsiveness, efficiency, and unwavering dedication to the people we serve.
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